Customer Advocate France (x/f/m)

#Give people access to justice! Digital technologies are currently changing the legal market significantly and this will only accelerate in the next years. Flightright, Chevalier and freem form the Alright Group! We are at the forefront of Legal Tech Automation and offer our legal assistance for air passengers facing difficulties with airlines, and in the legal areas of traffic law and labour law. Digitalisation and automatisation, efficiency and the optimisation of processes guarantee the best legal advice for our clients.   

The prospect of becoming part of the digitalisation of legal services excites you? We are looking forward to your application as Customer Advocate (x/f/m) for France!

• You are responsible for the care of our French customers, communication with airlines and external lawyers
• You work on a variety of tasks such as assessing our customers‘ cases and answering e-mail enquiries
• You work in cooperation with our internal Legal-Team and our French partner law-offices
• You help to optimize our operational processes and bring new ideas into play
• You contribute to cross-departmental projects

• You are interested in consumer protection and are able to quickly work yourself into new and complex topics
• You have excellent communication skills
• You work independently and reliably, and you are very self-motivated
• You have excellent proficiency in French and you speak English very well, German is a plus

• Modern working routine with a remote work option – 5-day week divided into 2 days in our Berlin office on site and 3 days remote work
• In addition to your vacation, you are entitled to workation days where you can work 100% remotely.
• Diversity is important to us! We look for people from all backgrounds, cultures, ethnicities, gender identities, sexual orientations, beliefs and physical needs
• You can look forward to working in a friendly, courteous and motivated team.
• Learning Snacks and Summer Camp are just some of the opportunities where you can get plenty of brain food to further your education or be actively involved in change
• Let us subsidize your monthly ticket or your Urban Sports Club memberships or take advantage of our bike leasing service and choose your job bike